August 2010
Next time you’re frustrated by someone who keeps changing the rules in the middle of the game, try using “I’m confused” to have a conversation about expectations. Here’s an example: “I’m confused, Sam. Last time we talked, we agreed the proposal was due on Friday. Now you’re saying it’s due on Wednesday.” This statement is naturally disarming because you seemingly accept responsibility. At the same time, you are taking control and focusing the conversation on the important fact that the deadline changed. Thanks to the Boyens Group for this tip.
June 2010
Next time you want to copy the image of your computer screen, try using the Prnt Scrn key on your keyboard. Using this key copies a screenshot to your clipboard that you can paste into Word, PowerPoint, or any other application. Some operating systems even allow you to select only the portion of the screen you need. Who knew that key was still so useful?
April 2010
Next time you’re searching for a product in a specific price range, try using Google parameters to narrow your search.
For example, you would search for a chef’s knife that costs $50 to $75. You would type: “chef’s knife $50…$75″ in the Google search box. Change the product or the values for additional searches.
February 2010
Next time you have to collect opinions about an issue, try using the voting buttons option in Microsoft Outlook.
After composing your e-mail in Outlook, click Options and then check the box next to Use Voting Buttons. You can enter any options you want.
The buttons will appear on a separate toolbar – not in the body of the e-mail. Recipients will see a message at the top of the e-mail asking them to vote.
This solution only works on computers connected to a Microsoft Exchange Server.
December 2009
Next time you have a tough problem, try using the following question to start the process:
We want [insert audience, e.g. associates] to [insert desired behavior, e.g be more accountable].
This simple sentence, which can spark a lot of debate, ensures that everyone is on the same page about the problem and focuses on appropriate solutions.
October 2009
Next time you want to write an e-mail that gets answered, try these tips from Chris Brogan.
- Include the action requested in the subject line. For example, start the subject line with “For review” or “Decision needed.”
- Be brief. E-mails with a short list of numbered questions are more likely to get answered than ones that hide the questions in a big block of text.
- Make every e-mail definitive. When bringing it to a close, be clear about what you need and include enough information so the other person can give you an answer. If you’re trying to schedule a meeting, include some available dates and times instead of leaving it open ended.
See more of Chris’ tips for writing effective e-mails.